Accessibility
Easy and enjoyable shows for all
The Dominion Theatre is committed to making the experience of all patrons as easy and enjoyable as possible.
Dedicated access hosts are on hand during performances to assist anyone with access requirements. They can help you get to your seat, bring you drinks and snacks, and look after mobility devices and/or assistance dogs when needed.
If you need any assistance when you visit, just say hello to one of our door staff and they will put you in touch with an access host.
The Devil Wears Prada
The Devil Wears Prada
The Devil Wears Prada
Register for our Access List
Our Access List makes booking easy for anyone with access requirements.
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Book tickets easily online
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Be notified of access performances when they go on sale
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Access concessionary rates (where available)
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Get advice on the best seats for you from our access experts
Access & Facilities at The Dominion
Find out more about accessibility around the building by downloading our detailed Access Guide, or download our Visual Story to help prepare for a new experience of visiting us and to understand your surroundings when you come to the Dominion.
For further information on access requirements, or if you already booked tickets but will require access assistance or use of the platform lift when you visit, please email dominion.access@nederlander.co.uk.
The Nederlander Box is accessible from street level with accommodation for two wheelchair users and two companions/carers, and a dedicated accessible toilet.
Stalls ZZ50 and XX50 can be removed to accommodate one wheelchair and are accessible from theatre foyer using the wheelchair lift. There is also an accessible toilet in the stalls. (Your access host will have a RADAR Key, but if you have one, please bring it with you). These seats are accessible for manual wheelchair and lightweight electric wheelchair users only (our wheelchair lift down to the stalls can hold a capacity of up to 250kg in total). Due to the limited availability of these spaces, we highly recommend booking well in advance.
When patrons are transferring from a wheelchair to a theatre seat we will store the wheelchair safely for the duration of the show and bring it to you during the interval if required. An in-house wheelchair is also available.
Please note that we do not have a lift up to the circle. There are approximately 32 steps to get to the entrance to the circle, and then a further 28 steps up to the back of the circle, or 21 steps down to the front.
Stalls toilets are located through the auditorium at front and rear at each side. The front left and rear right toilets have level access.
Circle toilets are located to the centre and rear right-hand side of the auditorium with further toilets to the centre left-hand side.
Stalls row A has the most leg room, and while there are no seats without another directly in front, the following seats offer very good leg room: Stalls N 12 & N 39, O 12 & O 39, Z 1 & Z 50.
Our Sennheiser radio receivers work via in-ear headsets or a separate clip-on receiver pack. The receiver can be used with either mono or stereo headphones/earphones with an audio jack connector, or a neckloop cable that connects to the ‘T’ function on hearing devices. Receivers are available from our Box Office.
Assistance dogs are welcome everywhere in the theatre and may be taken into the auditorium if required. However, due to the sound levels, you may prefer the dog to be looked after by theatre staff. If you would like to bring an assistance dog, please contact the theatre in advance on 020 7927 0900 and select the option to speak to the Front of House team.
There are several disabled access parking bays within close proximity of the theatre. Please visit BlueBadgeParking.com for more information.
