Accessibility
Easy and enjoyable shows for all
The Aldwych Theatre is committed to making the experience of all patrons as easy and enjoyable as possible.
During performance times, a member of our Front of House team is dedicated to assisting patrons with access needs. If you need any assistance when you visit, just say hello to one of our door staff and they will put you in touch with an access host.
Tina – The Tina Turner Musical
Tina – The Tina Turner Musical
Tina – The Tina Turner Musical
Register for our Access List
Our Access List makes booking easy for anyone with access requirements.
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Book tickets easily online
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Be notified of access performances when they go on sale
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Access concessionary rates (where available)
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Get advice on the best seats for you from our access experts
Access & Facilities at The Aldwych
Find out more about accessibility around the building by downloading our detailed Access Guide, or download our Visual Story to help prepare for a new experience of visiting us and to understand your surroundings when you come to the Aldwych Theatre.
Please be aware that space within the theatre foyer and bars is limited, with no seating area. If you require any assistance at any time, please speak to your access host.
There are five steps leading up to the main theatre foyer with handrails in place.
We also have step-free access at the side of the building on Drury Lane. On arrival, please inform staff at the main entrance if you need to enter through this door.
The Stalls are accessed by 25 steps over three flights, which lead down from the theatre foyer to stalls front entrance. Once inside the stalls there is a 10 metre gentle incline from middle to rear stalls.
The front of the Dress Circle is approximately 25 metres from the theatre foyer, with step free access to Row C. Once inside the auditorium there are 22 steps from Rows A – M, two steps per row, with handrails in place. The rear of the Dress Circle can be accessed via 15 steps leading up from the theatre foyer, again with handrails in place.
The Grand Circle entrance is located on Drury Lane. There are 24 steps up to the Grand Circle split over three flights (1st flight 5 steps, 2nd flight 15 steps and 3rd flight 4 steps). Handrails are in place throughout.
Once you arrive to the Grand Circle there are 22 steps from row D to row L or 9 steps leading from row D to row A (3 steps per row). Handrails are in place throughout.
Due to the number of stairs we do not recommend Grand Circle seating to patrons with restricted mobility.
DRESS CIRCLE, ROW C, SEATS 1 AND 25
Accessible from street level, each seat can be removed to accommodate one wheelchair. Wheelchair space dimensions are 60cm width x 85cm depth and seat dimensions are 44cm width x 45cm depth (74cm including leg room). These seats are approximately 11 metres from the stage. (View accessible routes to seat C1 or C25.)
BOXES D AND E
Accessible from street level via doorways measuring 72cm wide, Box D can accommodate one wheelchair and one companion, Box E can accommodate one wheelchair and three companions. Wheelchair space dimensions 60cm width x 85cm depth. Please note both boxes give a restricted view of the performance. (View accessible routes to Box D or Box E.)
Seats are sold individually within each box which means you may be sharing the box with other patrons.
The accessible toilet is located in the theatre foyer and is accessible from street level. It is 45cm high and is a right-hand transfer.
View an image of the facilities and access to the facilities.
Additional toilets are located in the theatre foyer, the rear stalls exit, grand circle rear exit, and the grand circle bar (six steps leading up).
The following seats in the Stalls have nothing directly in front giving full leg room:
- C1 and C21
- J1-5
- J19-21
- Z1-2 *
The following seats have additional leg room:
- Grand Circle Row D
- Stalls D1
- Stalls D23
- Stalls K6
- Stalls K20
- Stalls N20
- Stalls R21
- Stalls Z3 *
See photos of these seats for more info
* Please note these seats have a restricted view of the performance.
The Aldwych Theatre uses the Sennheiser Tourguide System, which can enhance the show audio.
Our system uses radio frequencies to offer you the clearest audio of the show. Our Sennheiser Stethoscopes can be used in-ear, and our Sennheiser Neck Loops can be used in conjunction with your hearing aid or cochlear implant.
Stethoscopes and Hearing Loops are available from the merchandise counter, on the left-hand side of the Foyer.
A member of staff will be happy to assist you and provide you with the equipment that is best suited to you.
Assistance dogs are welcome in the theatre.
There are allocated seats in the auditorium for patrons wishing to stay with their dogs.
Alternatively, a member of staff can be allocated to look after the assistance dog and return them to the owner during the interval and at the end of the performance.
Please let our Box Office Team know which option you would prefer when booking your tickets.
There are several parking bays within close proximity to the Aldwych Theatre. Please visit BlueBadgeParking.com for further details.
Q-Park parking facilities for Aldwych Theatre patrons are located in Chinatown and Charing Cross.
Download our full Access Guides
Find out more about accessibility around the building by downloading our detailed Access Guide below, or download our Visual Story to help prepare for a new experience of visiting us and to understand your surroundings when you come to the Aldwych.